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Airlines · Canada
27 min avg. hold|80% reached a person|50% resolved
“The flight was cancelled the night before. A person rebooked me a day later but would not refund the seat fee.”
Reservations
+1 (555) 010-0131
Phone & internet · Canada
28 min avg. hold|80% reached a person|50% resolved
“Home internet dropped every evening. The agent restarted the modem remotely and booked a technician, but couldn't say why it keeps happening.” more
Technical support
+1 (555) 010-0111
Insurance · Canada
13 min avg. hold|100% reached a person|70% resolved
“A dental claim had stalled. The agent could see it, asked for one more form, and said a decision would take another week.” more
Claims
+1 (555) 010-0121
Banks · Canada
21 min avg. hold|80% reached a person|70% resolved
“Called about a replacement debit card. A person picked up within a few minutes, confirmed the mailing address, and the card was ordered before the call ended.” more
General inquiries
+1 (555) 010-0101
Shopping · Canada
9 min avg. hold|100% reached a person|88% resolved
“An online order arrived missing a part. They shipped the replacement the same day and didn't ask me to return the incomplete box.” more
Orders
+1 (555) 010-0141